Track Your Order
Last updated: 6 December 2025
Once your order has been processed and shipped, you’ll receive a shipping confirmation email from us.
This email will include:
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Your order number
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Your tracking number (if available)
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A link or details on how to track your parcel
How to track your parcel
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Open your shipping confirmation email.
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Find your tracking number.
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Go to: parcelsapp.com
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Enter your tracking number to see the latest updates on your delivery.
Haven’t received a tracking email?
If it’s been a few working days since you placed your order and you haven’t received a shipping confirmation:
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Check your spam/junk folder.
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Make sure you’re checking the same email address you used at checkout.
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If you still can’t find it, email us at support@elixirstore.co.uk with your order number and we’ll help you.
If you have any questions about your delivery, please contact:
support@elixirstore.co.uk